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Seeing the light over solar deal
A HOMEOWNER was expecting a surge in income after investing £11,000 having solar energy installed but months later he was still waiting to be plugged into the system.
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Seeing the light over solar deal
A HOMEOWNER was expecting a surge in income after investing £11,000 having solar energy installed but months later he was still waiting to be plugged into the system.
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Good call for Doreen
A CUSTOMER started off paying £80 for a new phone but after a run of rogue handsets she faced having to settle for a second-hand one.
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Scrap boss gives £21,000 to repair looted memorial
A SCRAP metal dealer was so disgusted when thieves plundered a war memorial that he picked up the £21,000 bill to repair it.
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Bombardier is safe for now, say its bosses
BOMBARDIER has enough work to secure its short-term future, it announced last night.
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Escort work proved far from Perfect
IT LOOKED like a date that could make a single man's life a lot happier but it turned out to be one from hell. It wasn't love Edward Wright was seeking when he got involved with agency Perfect Company...
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Simmering boiler dispute settled
A REBATE of more than £500 eluded a homeowner for months after he had a new boiler installed.
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Mum gets a right number
A FAMILY that feared £900 locked in a phone account had gone forever has just had it returned. Worried mum Joanne Gibson faced huge complications obtaining the refund, partly because the situation was...
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Nile journey's tide of woe
A GROUP of holidaymakers' luxury cruise had a choppy start when they had to switch boats at the last minute. And there were more stormy waters ahead for Martyn Dowson and three friends during their...
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Mayday over missing airplane
A MODEL-MAKER was devastated after a plane he spent hours building went missing from the airport where it was on show. But when Bernard Newman complained to lydd airport in kent about the loss he felt...
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Jim finds the key to a new door
A SMART new front door set the seal on a home- owner's renovations but Jim Borthwick's satisfaction was short-lived. After a few weeks cracks surfaced, the wood turned black and Jim found himself...
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Grandma's rail trip is back on track
ONE slip booking a train ticket online derailed a grandmother's travel plans. Realising the minor error just minutes after it was made, Iris Coatham and her husband Dave tried to rectify it by calling...
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Feathers ruffled over discount voucher deals
THE stand a falconry company took in a row with a discount voucher firm has helped to pave the way towards better deals for small traders.
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Lyn gets a new mobile after a close call
A CUSTOMER of O2, Lyn Clark thought either her product warranty or insurance cover would save the day after her smartphone broke down. When neither could provide her with another £250 Sony Ericsson...
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Coronation Street strife for Nicola
DELAYS to the premiere of Coronation Street's live musical Street of Dreams left a family of devoted fans £300 worse off. The show, hosted by Paul O'Grady, was due to debut a month ago at the...
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Widower warms to energy deal
A WIDOWER was landed with higher energy bills after he tried to amend an account following the loss of his wife.
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Driver's cover story
A COUPLE who successfully avoided costly repair charges after damaging their car ran straight into a conflict with their insurance. Eileen and Peter Webster's Citroën XTR came to a standstill at the...
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Mike is happy with his final draught
AFTER spending almost £11,000 on improvements a homeowner made a chilling discovery. As Mike Reade looked out from one of his new double-glazed windows he felt a distinct draught.
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Van man's fine mess cleared up
FOR the first time in weeks Peter Owen can get in his van and drive into central London with- out thinking about the £1,800 of congestion charge penalties hanging over him. They have been wiped off his...
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Court win proves a hollow victory
THE victims of shoddy building work won in court but that hasn't made them any better off. Two years after their successful small claims action Kay and Duncan Cossington are still counting their...
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